So, a tale of good service, and a story that has an undecided ending.
We opened up bank accounts with Wells Fargo, in the Mountain View downtown. The process, while requiring a lot of processes, was painless and made effortless by the very gracious bank staff. Although it took 2 hours, we left the bank with debit cards and cheque books, ready to transact as locals.
On the car front, things are a little shakier. We rented a Chevrolet Suburban, probably the largest SUV I've ever seen. It's the vehicle on the right in the picture below, taken at a stop at the local Sunnyvale market.
I had arranged to purchase two Volvo's before we left South Africa, an XC60 and an S60. The pick up of the XC was flawless; its a great car, very comfortable and the handover was very efficiently done.
The S was a similar experience, until I parked it after driving it. As I got out of the car, I noticed scratches on the bumper, which I hadn't caused.
Then, after a closer inspection, I noticed scratches on the textile B pillar of the vehicle, which I again didn't cause.
The dealer has been informed, so lets see how they deal with it and rectify the situation.
As an aside, we've also had a lot of fun taking the children to park's, which are plentiful and very well equipped. The kids are loving them :-)