Wells Fargo : no EFT's greater than $750 per day ?

I decided to use a bank called Wells Fargo when I arrived here; got an account opened up in a few hours, and was dealt with by a friendly and helpful banker. I've been pretty impressed with them, up until now. Its time to pay rent, and as you would, I ask the realtor to give me his bank, account number and branch code (in the US, a routing number). He correctly and accurately does this, and then starts the incredulity; there is no way to add an electronic payment / recipient to the banking site.

 

I phoned the call centre, expecting the answer to archaically be that I would have to come into a branch to set up a payment, only to be told "You can't make electronic payments larger than $750 per day using our system(s). For larger payments, we send the payee a cheque which they'll get in 5 business days". He was quite proud of their turn around time. What ? That must be the silliest thing I've heard of. The realtor alas confirms that this is true with Wells Fargo. What a fail :-(

Moto-X

I ordered a Moto-X from Motorola directly last week, and it arrived. Man, what an awesome device! Nice to hold, so far good battery life, and amazing data throughput on T-Mobile's network. The T-Mobile edition of this device is carrier unlocked (tested by putting in my South African Cell-C SIM), so thats a huge win.

 

I really think this is now the Android device of desire; its devoid of that manufacturer-inspired modification of Android that other manufacturers (ala HTC and Samsung) do, which means those devices lag behind in the software upgrade cycle, and it is sanctioned by the owner of Android. Battery life so far is great, the "Ok, Google now" feature is pretty neat (although like its competitors, I wonder how much it'll get used), and the passive notifications that seem to be all the rage are pretty good (although frankly Samsung beat them to it).

 

Most important, it feels amazing in the hand, and audio quality is clear and unencumbered, which is what you'd expect from an old-school manufacturer like Motorola. Now if only it supported such a diverse range of LTE bands as the iPhone 5S does, it would be truly unbeatable. Oh well, lets wait until tomorrow when that behemoth hits.

Network locked phones

I and much of the IT industry in South Africa don't give ICASA much credit; there are plenty of complaints about them. But I can admire one thing they did; in 2001, phones that were sold were to be network unlocked.

 

What a big difference that made. We in South Africa take this for granted, but here in the USA, which you would expect to be a liberal and open market, phones by default are network locked. You have to generally pay more (to be expected), and wait longer (which you wouldn't expect), to get an unlocked phone. This is an incredibly frustrating process, which is usually made harder by the network operators themselves throwing up all kinds of false and artificial barriers. How long you have used the phone on the network, the type of service you have, etc, etc. See this article for an example by T-Mobile.

 

For once, our regulator did the right thing early.

 

Update: looks like the Obama administration agrees, according to this article.

Selling your iOS devices

Well, since the iPhone 5S and 5C were announced, there will be a plethora of older iOS devices available for sale. I have a 5, and my wife has a 4S, and I'd like to use this opportunity to upgrade to the newer devices, primarily to get supported LTE band support. It also never hurts to have the latest/greatest new devices :-)

So what to do with the old devices ? I'm going to give Gazelle a try. Essentially, you tell them what device you have, and they then ship a box to you which you put your device into, and at the other end out pops a cash offer to you. This seems to be the most effective and easy way to trade in your old devices.

 

I've submitted my requests for two devices, so lets see how the service works.

 

Google Voice

Call aggregation or simultaneous ring are possible if your carrier plays nicely. Most don't; I'm not sure why, but I'm not familiar with too many companies who have this at the core of their value proposition.

 

Google Voice does offer this; formerly known as GrandCentral, the service allows you to present a single number, which

• can receive text messages (SMS) and deliver them to all the capable devices and/or e-mail
• can receive voice calls, and ring multiple devices allowing you to answer the call on the most convenient one
• switch from one phone to another mid-call, as well as record calls
• provides a single voicemail service, which can forward the voice message via e-mail and transcribe it to text

 

In addition, it allows you to make international calls at lower rates, as a pseudo calling card / VoIP service. I've installed it and will start using it actively, if only to mask my true mobile number and allow for a single voicemail across office and desk phones.

HPM276nw

I needed an office printer to scan & print, with a document feeder so I wouldn't have to stand in front of it. AirPrint support would be nice, but not essential.

 

I have always preferred laser to inkjet (generally for cost, speed and longevity reasons), which although up front costs more in the long run is easier and cheaper. I ended up buying the HP M276nw. What a great printer! Its not the cheapest, but setup and configuration was straightforward, and it has a direct scan-to-email feature, which I can PIN lock so that unauthorised users cannot scan things pretending to come from me.

 

My iOS devices can see it natively and it advertises itself as a Bonjour service, so configuration is literally non-existent.

 

For the price, excellent features!

Porting in 15 minutes

So back in South Africa, we're used to a number port taking a day or three, and usually failing or breaking. We've all heard the horror stories of the number in limbo, where the port failed or didn't go through. Not having personally experienced that, and ported twice, I was curious to see what the US experience was like.

 

I had initially taken out a T-Mobile voice and data service, having found their rates to be really good ($50 for unlimited voice, data and text) and more importantly, having a flat $10 service for unlimited land line and SMS to South Africa. But, their coverage in and around Silicon Valley has been average to mediocre, and often I would be without signal when deep inside a shopping centre, restaurant or building.

 

I decided to port to AT&T,  who have a mobile share plan which I decided to use. What a great experience - the porting that is. 15 minutes, all done :-) Now that is slick.